Student Services

Clemson Home (University Housing and Dining) is equipped to meet the needs of today’s college student and provides a “home away from home” for over 7,500 students in traditional, wet-core, suite-style and apartment-style residential communities. After acceptance to the University, housing and dining information is mailed to each incoming freshman. Following receipt of the admission deposit, each incoming freshman should sign up for on-campus housing and dining at www.clemson.edu/housing-dining. Transfer students and returning students are offered on-campus housing as space permits. Students who are not yet 17 years old by October 15 may not reside in University Housing.

Student Health Services

Student Health Services (SHS) is an integrated outpatient organization comprised of three divisions: Medical Services, Counseling and Psychological Services (CAPS), and Healthy Campus. Redfern Health Center’s normal hours of operation are Monday-Friday 8 a.m. - 4:30 p.m., except Wednesday 9 a.m.- 4:30 p.m. Any modifications to Redfern’s operations will be listed on the SHS website: clemson.edu/studenthealth.

Medical Services

The student health center offers ambulatory care for illness and injury, pharmacy, lab, x-ray and specialty clinics, including women’s health, allergy and immunization, and travel clinics. Students are seen on an appointment basis. Appointments can be made online through MyHealth-e (redfernweb.clemson.edu) or by calling the appointment line at 864-656-1541. Urgent problems or new injuries may be seen without an appointment through the nurses’ clinic.

Medical clearance is required for all students enrolled at the University. For information regarding immunization requirements, visit clemson.edu/studenthealth and click on “New Students” under “Resources.” Students not in compliance with immunization requirements will not be allowed to complete registration for the next semester and may be subject to a late fee.

After Hours

Emergency 911 services are available after hours. MUSC Health Virtual Urgent Care is available 24/7 and is free for Clemson University and Bridge to Clemson students who are physically present in the state of South Carolina (students may be charged for labs, x-rays, pharmaceuticals, etc.) Visit clemson.edu/studenthealth to learn more and see a list of additional virtual options and emergency and after-hours care facilities near Clemson. Medical costs incurred are the student’s responsibility. Students are also encouraged to visit their insurance company’s website to determine other options that may be available depending on location and insurance plan. Students should contact SHS the next business day for follow-up care.

Counseling and Psychological Services (CAPS)

CAPS provides individual, group, couples and family counseling to enhance the mental wellbeing of students. CAPS places a strong emphasis on assisting students with increasing self-understanding and equipping them with effective coping skills. To accommodate time constraints, CAPS offers Therapy Assistance Online treatments that also include self-enroll, self-help. A strong group therapy program provides the option to be challenged and grow while receiving and providing support. Psychiatric services are also available. Services are confidential.

Students seeking services should call CAPS reception at 864-656-2451 during business hours (8 a.m. - 4:30 p.m.) Counselors are available to conduct a brief phone screening to determine the best way to serve the student’s needs. During this phone screening, students in need of assessment for services can be scheduled for an intake appointment. Students complete basic forms before engaging with a counselor to understand the presenting concern and the student’s expectations for treatment. Based on this collaboration, the counselor makes a recommendation(s) for treatment that best meets the student’s needs. This may range from a single session to skills-building workshops, online treatments or individual counseling. Group therapy is often the optimal form of intervention given that many of the issues students encounter occur in social settings. The group therapy setting challenges and supports students’ growth in a setting similar to where the issues occur. CAPS offers several therapy groups, both general and for specific themes, as well as several options for skills-building workshops. Family and couples counseling is also provided. CAPS operates on a brief-therapy model as an outpatient center; students in need of extensive services will be referred to an outside provider. To learn more, visit clemson.edu/caps.

In case of emergency, assistance and consultation are available by calling CAPS at 864-656-2451 (after hours, select option 2 from the menu).

Healthy Campus

The goal of Healthy Campus is for Clemson University to be a national model of health, safety and sustainability, and for students to experience a way of life at Clemson University that contributes to their lifelong health and well-being. Healthy Campus achieves this by providing exemplary:

Healthy Campus coordinates Aspire to Be Well, a peer-led health, safety and resiliency focused dialog presented by Healthy Campus student facilitators. This 90-minute dialog covers areas key to maintaining a healthy and safe lifestyle, including overall well-being and resilience, alcohol and other drug misuse prevention, mental health and suicide prevention, and interpersonal violence prevention, while focusing on bystander intervention and campus resources.

Presentations and information focused on the following areas are available by request, either in-person or virtually: alcohol and other drugs, anxiety, body image, building social connections, depression, eating disorders, empathy, interpersonal violence, mental health, mindfulness, nutrition, safety on social media, sexual health, sleep, stress, suicide, sustainability, resilience, tobacco and other health-related topics.

Health Fee

University policy requires that most students pay the university health fee. Any student not required to pay the health fee may elect to do so in order to access Redfern Health Center without incurring additional charges for office visits. The health fee supports all SHS visits and includes a variety of services: professional services of physicians, nurse practitioners, nurses and health promotion professionals at no additional cost; Counseling and Psychological Services including individual, couples, and group sessions, workshops, online treatment programs, case management and crisis intervention; MUSC Health Virtual Urgent Care, which is available 24/7 and offers free visits for Clemson University and Bridge to Clemson students physically present in the state of South Carolina (students may be charged for labs, x-rays, pharmaceuticals, etc.); health and well-being promotion and prevention programs, presentations and resources from Healthy Campus; surveillance and reporting of infectious disease threats; emergency planning and response; and campus public health policy consultation. Students pay for pharmaceuticals, supplies, immunizations, labs, x-rays, psychiatry, procedures and physical exams. Payment is expected at the time of service and may be made in Clemson University Marketplace or by cash, check, HSA, TigerStripe, Visa, MasterCard, Discover, American Express or Apple Pay.

Health Insurance

Redfern Health Center (RHC) courtesy files insurance claims for provided services as an out-of-network provider for most medical insurance plans. RHC is only in network with the Student Health Insurance Plan. For more information about the Student Health Insurance Plan, please visit clemson.myahpcare.com. RHC cannot file Medicare or Medicaid claims for medical services. The RHC pharmacy is in network with most pharmacy insurance plans, including Medicare and Medicaid. For information on insurance, visit clemson.edu/studenthealth and click on “Insurance and Billing.” Students are strongly encouraged to have comprehensive health insurance coverage while attending the University. Email questions for RHC’s Insurance and Billing Office to redferninsbilling@clemson.edu or call the Insurance and Billing Office at 864-656-3561.

Academic Success Center

The Academic Success Center (ASC) delivers programs that support undergraduate students in developing the mindset and skills they need to become confident, independent, and skillful learners. Through the delivery of its programs, the ASC strives to enhance student learning and development, meet the learning needs of students, and support the continued enrollment, scholarship retention and timely graduation of undergraduate students.

ASC programs include the following:

For more information about the Academic Success Center, visit www.clemson.edu/asc.

Center for Career and Professional Development

The Michelin ® Career Center, in the Center for Career and Professional Development, assists undergraduate and graduate students in selecting appropriate fields of study, furthering their education, learning effective job searching strategies, and making connections with employers.

Career counselors are available to meet one-on-one with students to explore career or educational options, devise résumés and cover letters, hone interviewing techniques, conduct searches for internships and full-time jobs, and ready themselves for interviewing with employers. In addition, students may utilize ClemsonJobLink, the Career Center’s online recruiting system, to view part-time jobs, internships, and full-time job postings and to sign up for on-campus interviews.

Experiential learning opportunities are designed to provide students with an experience in which they are required to be active and intentional learners. The goal is for students to transfer their knowledge and experiences from the classroom and apply them in work environments outside the classroom. The Center’s Internship Program is geared to bringing students and employers together to facilitate an academically viable and mutually beneficial work experience. This program offers on-campus, off-campus and international internship options. Students may participate in either part-time or full-time internships.

The Center’s goal is to empower students with the skills and tools to find part-time jobs and internships while in school, as well as full-time jobs following graduation. More than 6,000 employers use the Center to connect with students through job postings, on-campus interviews, information sessions and career events via our online recruiting system ClemsonJobLink. The Center hosts a number of events throughout the year to further connect students and employers, including an all-majors career fair each spring and fall, and several fairs for specific fields such as education and construction.

Other information can be obtained from the Career Center’s website at career.clemson.edu or by calling 864-656-6000.

Student Accessibility Services

Student Accessibility Services (SAS) coordinates the provision of reasonable accommodations for students with disabilities, including physical, mental health, attention, and learning disabilities. Accommodations are individualized, confidential, and flexible based on the nature of the disability and the academic environment in which the barrier occurs. Clemson University is committed to equal access for all students and maintains compliance with Section 504 of the Rehabilitation Act of 1973 and Title II of the Americans with Disabilities Act, as amended in 2008 (ADAAA).