Contact Highmark Health Options

Highmark Health Options Member Services is available Monday–Friday, 8 a.m.–8 p.m. If you have a question about your coverage or how to enroll, check the member handbook.

ATENCIÓN: Si usted habla español, servicios de asistencia lingüística, de forma gratuita, están disponibles para usted. Para asistencia en español llame al 1-844-325-6251.

ATANSYON: Si ou pale kreyòl ayisyen, sèvis asistans lang, gratis, disponib pou ou. Pou asistans nan kreyòl ayisyen rele 1-844-325-6251 .

By Phone

1-844-325-6251

LTSS: 1-855-401-8251

By Secure Form

Send a Message

By Mail

Highmark Health Options
P.O. Box 890419
Camp Hill, PA 17089-0419

Get help when you need it.

• Know the best place to go for care.
• Call your PCP. If your PCP is not available, try HHO on the Go for an urgent care online doctor visit, anytime, anywhere.
• Call the 24-hour Nurse Line at 1-844-325-6251.
  
• If you’re having a medical emergency, call 911.
  
• If you're having a mental health crisis, call 988.

Provider Contact

Call Provider Services at Highmark Health Options at 1-844-325-6251, Monday–Friday, 8 a.m.–5 p.m. Contact with questions regarding provider disputes, appeals, claims, prior authorizations, and more. Refer to the latest provider manual for details.

Claims Inquiries and Administrative Reviews (Provider Disputes)

Highmark Health Options
Claims Review
P.O. Box 890402
Camp Hill, PA 17089-0402

Appeals and Grievances

Highmark Health Options
Appeals and Grievances
P.O. Box 106004
Pittsburgh, PA 15230